Step into the role of a Field Service Technician dedicated to the upkeep of Multi-Functional Products (MFPs). Deliver quality support while managing customer needs and service tasks efficiently.
This role involves maintaining and repairing MFPs, providing on-site customer support, and building relationships within your territory. You'll focus on achieving key performance indicators through meticulous record-keeping and parts management. Embracing continuous learning of new technologies will also be crucial in your daily activities.
Key Responsibilities: • Maintain and repair Multi-Functional Products on-site • Handle customer printing issues effectively • Develop positive customer and sales relationships • Keep accurate records of parts and service calls • Understand and manage technology advancements
Requirements: • 0-2 years of technical repair experience • Basic understanding of Microsoft OS and network...