Engage as a Technical Engineer at Centiro based in Vancouver, focusing on IT infrastructure and operational support for teams across North America. Help optimize our SaaS platform's reliability and performance.
As our newest Technical Engineer, you will be integral in supporting IT operations and enhancing technology solutions for staff. Your broad range of IT skills will ensure robust management of on-premise and cloud infrastructures while collaborating globally on enhancing the operational health of Centiro's services. This position requires strong problem-solving abilities and a solid understanding of technical environments and applications.
Key Responsibilities: • Provide direct support to Vancouver office and remote assistance • Oversee hardware management from setup to decommissioning • Handle user access and security through relevant tools • Monitor cloud-based platform stability and troubleshoot issues • Create and update operational runbooks and documents