Shape customer success in the role of Technical Architect at ServiceNow, based in Montreal or Ottawa. This pivotal position focuses on guiding digital transformations and platform strategies.
In this role, you will serve as a critical advisor, collaborating with customer executives and internal teams to craft solutions that drive organizational efficiency. With a deep understanding of the ServiceNow platform, you will ensure clients adhere to leading practices and achieve long-term viability through effective technical governance and strategic insights. Your contributions will directly impact how businesses harness technology for better outcomes.
Key Responsibilities:
• Lead discussions on solution design and implementation
• Act as an expert across multiple engagements
• Develop relations with technical and business stakeholders
• Translate technical requirements into architectural blueprints
• Manage instance health and reduce technical debt
Requirements:
•...