🌴 JobsLeisure.com

Where Work Meets Adventure

← Back to Leisure Jobs

Technical Account Specialist

Hospitality Full Benefits Career Growth
Company

Digital Waves IT Solutions

Location

Muscat, Oman

Posted

June 07, 2026

Start Your Adventure

Join our team and work where others vacation

Apply Now

About This Opportunity


Position: Technical Account Specialist (TAM)
Department: Customer Success / Technical Services
Reports To: Head of Customer Success / Sales Director


Role Overview

The Technical Account Specialist (TAM) is responsible for managing and growing strategic customer relationships while ensuring successful adoption and value realization of IT management and security solutions. The TAM acts as the primary technical advisor for customers using enterprise platforms including Unified Endpoint Management (UEM), Endpoint Protection Platforms (EPP), IT Service Management (SDP), and Full-Stack Observability / Digital Experience Monitoring solutions such as OpManager.

The role combines technical expertise, customer success management, and commercial responsibilities, including upselling and cross-selling additional solutions from the company's portfoli...