**ABOUT US**
Socios has partnered with some of the world’s best teams, including Paris Saint-Germain, Juventus, FC Barcelona, Atlético de Madrid, UFC, Galatasaray, Manchester City FC, and many more.
**OUR BRANDS & CHANNELS**
We are building the web3 infrastructure for sports & entertainment!
Founded in 2018, Chiliz is a blockchain provider focused on the sports and entertainment industry. We build scalable, secure blockchain-enabled solutions that supercharge fan experiences using digital assets.
**THE ROLE**
Reporting to the Head of Customer Experience, a Tech Operations Specialist will serve as the bridge between customer support and product teams, handling complex technical issues that go beyond standard troubleshooting. This role ensures that escalated cases are investigated, documented, and resolved efficiently while maintaining a high level of customer satisfaction. You will also be responsible for maintaining, and optimising a comprehensive knowledge base to en...