Participate in requirements gathering and specifications creation.
Participate in solution design, helping the solution architect.
Participate and/or lead specification workshops.
Develop functional specifications.
Participate in business process design.
Participate in industry/corporate process implementation across all related applications.
Coaching of workstream team(s).
Support the management team in different project areas.
Deploy: troubleshoot complex configuration and system issues, document and follow up with customer issues to complete resolution.
Implement: prepare and support organizational change management activities, prepare training plan, training documentation, and provide end‑user training.