As a team leader, you provide management support for the team. You coordinate your unit’s technical activities, action plans and initiatives.

You coach and guide a team composed primarily of technical and support employees, assign tasks and activities, and regularly monitor progress. You support employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued.

You have functional authority over the team and manage individual performance. You solve technical problems and help develop and improve technical methods and procedures.

You serve as technical collaborator for your unit and practitioners.

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed.

• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.

• Help develop training and skills development strategies an...