Lead the customer service charge as a Team Lead at LensCrafters in Pickering, ON. Bring your licensed expertise to a dynamic environment focused on improving optical care and customer experiences.
As a Licensed Team Lead, you'll ensure customers receive exceptional service while managing key optical and laboratory responsibilities. Your expertise will guide your team in achieving store goals, ultimately driving satisfaction in a company committed to quality eye care, part of EssilorLuxottica’s global influence.
Key Responsibilities:
• Foster a culture of top-tier customer service
• Assist customers in finding their perfect eyewear
• Act as a responsible key holder for the store
• Provide expert advice on lens and eyewear products
• Ensure all finished eyewear meets required standards
Requirements:
• Current and valid state Opticianry license mandatory
• Extensive experience in optical and retail settings
• Strong interpersonal and problem-solving skills...