Join Roots as a Team Lead in Calgary, Alberta, inspiring a customer-first culture while supporting store operations. Motivate your team to achieve sales goals and deliver exceptional service.
As a Team Lead, you will connect the leadership team to sales associates. Your role requires over one year of retail experience, strong organizational skills, and a passion for customer service. You'll assist management in daily operations, ensuring a positive shopping experience for customers and overseeing team performance.
Key Responsibilities: • Lead and motivate sales associates to achieve performance targets • Model exceptional customer service and selling behaviors • Support new associate onboarding and training • Assist in resolving customer service issues and concerns • Ensure adherence to all store policies and procedures
Requirements: • 1+ years experience in retail, luxury retail preferred • Proven leaders...