Responsibilities

• Lead daily tasting room operations, including opening and closing procedures, scheduling, inventory, cash handling, and POS management.
• Deliver warm, engaging, and knowledgeable guest experiences that reflect the brand and its story.
• Train, coach, and motivate a small team to provide consistent, high-quality service.
• Drive sales through elevated hospitality, upselling, merchandising, promotions, and product knowledge.
• Build relationships with local businesses, tourism partners, retailers, resellers, and event organizers.
• Support product launches, seasonal offerings, ticketed events, promotions, and in-store activations.
• Assist with local and regional delivery coordination, retail relationships, and broader sales growth initiatives.
• Ensure compliance with applicable liquor regulations, health and safety standards, and internal policies.
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