Overview

The role of Manager, Cloud & DevOps Platform Support involves leading a team of senior technical professionals in the support and maintenance of Cloud & DevOps Platforms.

Location

The position is based in Toronto, with a hybrid work model.

Reporting Relationship

The position reports to the Director of Cloud Infrastructure Architecture & Engineering.

What You'll Do

• Oversee and manage a team of system engineers in charge of the daily operations and support of Cloud & DevOps Platforms, including hiring, coaching, mentoring, providing feedback, and hands-on career development.
• Offer technical support and coordination for escalated incidents and problems from DevOps engineering and SRE teams.
• Lead delivery and/or participate in projects alongside business, architecture, and development teams to implement and manage infrastructure technologies and solutions.
• Foster talent growth and develo...