Title: system engineer location: mexico city or monterrey, mx department: field service reports to: operations manager About the role we are seeking a system engineer dedicated to supporting business operations services focusing on the installation, configuration, and maintenance of parking logic systems and people access systems. The system engineer will ensure the highest quality of service delivery, support project implementation, and provide technical expertise to both internal teams and customers. Key responsibilities install, configure, and implement parking logic systems and people access systems. organize installation schedules with customers and coordinate necessary materials with logistics. deploy and configure hardware, software, and network devices. provide preventive and corrective maintenance for parking management systems. deliver first-level support via helpdesk, phone, or on-site; elevate to second-level support at headquarters when needed. support customers with consu...