We work to simplify the cloud for IT professionals so they can focus on what really matters, making their customers’ lives better. Find out how we do that here:
Here’s how you will contribute to the success of the company
Participate on service operations and continual service improvement
Keep track, organize and manage information services tickets to respect different SLAs defined in our ITSM
Assist internal service desk on escalated internal hardware and software issues
Perform in-depth analysis to determine requirements and needs of new services
Develop and implement internal support procedures and documentation
Participate in major migration projects
Participate in the deployment of SaaS or on-premises applications
Ensure availability, accessibility, maintenance, and performance of ...