Elevate guest experiences as a Switchboard Agent in Kananaskis, Alberta with a starting pay of $18 per hour. This role supports 24-hour operations with a focus on exceptional service.
You will contribute to guest satisfaction by managing phone communications and providing outstanding customer service. Ideal candidates possess a background in hospitality or hotel management, showcasing strong organizational skills and a commitment to exceeding expectations. Your proactive engagement will create personal connections with guests, ensuring their needs are met.
Key Responsibilities: • Answer internal and external calls professionally • Deliver outstanding guest service and rapport • Promote lodge activities and surrounding area • Manage room assignments and guest inventory • Coordinate with housekeeping for arrivals and departures
Requirements: • Hospitality degree or diploma preferred • Previous experience in ...