Sustaining Operations Engineer

Join Canonical as a Sustaining Operations Engineer and work in a fast‑paced engineering environment in Linux‑based software‑defined infrastructure. Covering all layers of the stack – bare metal, virtualization (KVM), containerization (Docker & LXC/LXD), storage (Ceph, Linux filesystems), networking (OVS, OVN, Core networking), OpenStack, Kubernetes, and open‑source applications running on top of them.

Location: Globally remote.

Responsibilities

• Resolve complex customer problems related to Ubuntu, OpenStack, Ceph and/or Kubernetes.
• Maintain close relationships with Canonical’s field, support and product engineering teams.
• Participate in upstream communities, debug issues, propose workarounds and liaise with Software Engineers on producing patches.
• Demonstrate good judgment in technical methods and techniques.
• Prioritize work and manage time effectively against p...