Advance your career as an Application Support Analyst at Scotiabank in Toronto, Canada. Contribute to Global Payments Engineering by analyzing and resolving technical challenges efficiently.
This role focuses on providing production support to applications tailored for small business and corporate clients within Global Payments Technology. Collaborate closely with Business Analysts and developers to ensure that systems meet user requirements. Staying informed of technological advancements is key to delivering effective solutions.
Key Responsibilities:
• Diagnose and resolve production application issues promptly
• Analyze user specifications for systems enhancement
• Participate in on-call phone coverage for support
• Promote customer-focused strategies in team interactions
• Support an inclusive, high-performance work environment
Requirements:
• Experience with cloud technology stacks (AWS, Azure)
• Solid background in technical support or helpdesk roles<...