🌴 JobsLeisure.com

Where Work Meets Adventure

← Back to Leisure Jobs

Support Analyst - Desktop

Hospitality Full Benefits Career Growth
Company

Squarepoint Capital

Location

Montreal, Canada

Posted

March 23, 2026

Start Your Adventure

Join our team and work where others vacation

Apply Now

About This Opportunity

Position Overview:

Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500 + users in a Windows environment. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Exchange/Outlook, Microsoft Office in an on premise or cloud-based solution; access control policies via Windows Active Directory; remote access assistance and hardware issues.

  • Provide 24x5 support on-site and to a global community of approximately 500 + users as per business requirement;

  • Provide on-call weekend support on a rotational basis;

  • Manage raised requests and incidents in a timely manner following well-rehearsed internal request runbooks/knowledge based and incident management and request fulfillment processes;

  • Partner with Level 2 & 3 internal and external teams/vendors as appropriate to help troubleshoot more complex incidents;

  • P...