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Supervisor de ama de llaves (Bogotá)

Hospitality Full Benefits Career Growth
Company

Hilton

Location

bogotá, Colombia

Posted

June 13, 2026

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About This Opportunity

A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.

What will I be doing?

As a Floor Supervisor, you are responsible for supervising room attendants to deliver an excellent Guest and Member experience and to assist the Head Housekeeper in maintaining standards. You will:

  • Supervise Room Attendants
  • Daily allocation of rooms and deep cleaning tasks to team members
  • Manage guest requests, including VIP amenities, and communicate them to the relevant team members
  • Routine inspection of guest bedrooms to ensure they meet standards
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Carry out lost property procedures
  • Report maintenance issues to Maintenance/Engineering Department
  • Assist Head Housekeeper with training requirements