+ **Job ID:** 64977 + **Job Category:** Customer Service + **Division & Section:** Revenue Services, RevSvcs Customer Service Call Center + **Work Location:** North York Civic Centre, 5100 Yonge st + **Job Type & Duration:** Full Time, Temporary (8 month) Vacancy + **Salary Range:** $96,566.00– $132,880.00, TM1333, Wage grade 6.5 **Hiring Zone:** $100,760.00 – $109,245.00 + **Shift Information:** Monday to Friday, 35 hours per week + **Affiliation:** Non-Union + **Number of Positions Open:** 1 + **Posting Period:** 04-Jun-2026 to 11-Jun-2026 **Job Summary:**
To supervise the daily operation of the Revenue Services Division Customer Care Call Centre including responding to inquiries and complaints regarding property tax, water and Parking Violations, Red light Camera.
**Major Responsibilities:**
+ Develops, monitors, and reports on key performance metrics (e.g., average handle tim...