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Subdirector De Experiencia Al Cliente - Hipotecario (Xico)

Hospitality Full Benefits Career Growth
Company

Link-Worldwide

Location

valle de chalco solidaridad, Mexico

Posted

June 10, 2026

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About This Opportunity

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Responsibilities
  • Manage, supervise and coordinate day-to-day operational activities in the unit.
  • Act as stakeholder manager of vendors and other stakeholders.
  • Ensure and monitor timely expense reimbursement and vendor invoice payments based on Service Level Agreements.
  • Ensure the accuracy and completeness of the services.
  • Establish consistent and standardized operational processes.
  • Provide assistance for all processes within the unit and assume primary responsibility.
  • Assist Business Unit (BU) Head in accommodating requests related to the BU, including providing requested data from the Regional office, auditors, and other parties.
  • Assist BU Head in identifying risk and opportunities related to BU activities, and to other Citi processes in general.
  • Complete and...