Job category: Admin, Office Support and Services

Contract: Fixed Term Contract

EE position: No

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications: Student Accounts Administrator - Durban

CORE FUNCTIONS

• Produce plans to achieve debt collection targets on listed accounts
• Maintain an efficient consulting and feedback relationship with students regarding queries
• Escalate 3 rd party queries to relevant departments
• Update ITC status on default accounts.
• Be knowledgeable of company policies and procedures and inform students adequately
• Achieve sufficient “promise to pays” targets are met and ensure consistent feedback for all students who have made PTP’S
• Constantly promote various payments options to encoura...