Legora is seeking a Strategic Legal Engineer to enhance their foothold in the Canadian legal landscape. This role combines client success and advanced legal technology strategies.
Your primary role will involve serving as a thought partner to clients, helping them explore the benefits of adopting AI in their operations. Collaborating with Customer Success, you will ensure clients not only transition smoothly but excel in using Legora’s platform across their firms. You will document best practices and refine procedures to enhance client experiences and influence future product features.
Key Responsibilities:
• Drive strategic initiatives for legal tech adoption
• Cultivate strong client partnerships and resolve complex issues
• Support onboarding and promote firm-wide platform usage
• Act as the user advocate for product development
• Conduct engaging product training sessions for various audiences
Requirements:
• Law background with top-tier firm or in-house ...