Become a Strategic Client Success Manager at AgilityPR Solutions, where you'll revolutionize client engagement in a remote-first setup. Focus on maximizing client value and retention through innovative PR tech solutions.
In the Client Success Manager role, you will take ownership of mid-market client relationships post-onboarding, ensuring they receive tailored support and guidance. You’ll harness insights from usage data to monitor engagement and proactively enable clients to deepen their use of our platform. Your strategic role will network across teams to enhance service delivery and advocate for client needs effectively.
Key Responsibilities: • Lead daily management of client portfolios • Foster platform adoption and identify engagement gaps • Facilitate tailored training and workshops • Conduct check-ins and share best practices • Partner with internal teams for issue resolution