Drive customer success as a Strategic Account Manager with Tipalti in Vancouver’s hybrid work setting. Focus on relationship building and uncovering expansion opportunities within existing accounts.
In this pivotal role, you will leverage your 4+ years of experience in Software/SaaS or Financial Technology sales to create account success strategies. You will collaborate with various internal teams to align solutions with customer objectives while managing account information meticulously. Engage with key clients and solve business challenges with tailored Tipalti services.
Key Responsibilities: • Manage relationships and implement strategic account plans • Update and maintain CRM account information accurately • Utilize systems for customer engagement and pipeline tracking • Collaborate with teams for effective sales strategies • Identify growth opportunities within the existing customer base