Steer customer success as a bilingual Account Services Retail Lead with Staples. Lead retail and online operations to enhance the delivery of branded merchandise solutions.
As a key leader, you'll oversee a $4–8M portfolio, ensuring exceptional operational performance while leading a talented team. Your role will require collaboration with sales to create effective strategies, maintain relationships, and execute on-time programs that meet performance expectations.
Key Responsibilities: • Direct the management of a $4–8M online business • Oversee multiple SPP retail locations and operations • Collaborate with sales for strategic account planning • Build trust as the primary contact for clients • Manage inventory and purchasing effectively
Requirements: • Bilingual fluency in English and French • 5+ years in a related selling or operational role • At least 2 years managing teams • Proficiency wit...