: Regular Vacancy Status: This position is for an existing, open vacancy
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephoras selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
Client Experience. Ensure all on-stage cast properly execute Sephoras selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.
Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.