Own capacity and resource allocation tracking across Managed Services squads, maintaining an accurate and up-to-date view of team availability, utilisation, and workload balance and forward-looking capacity forecasts to anticipate demand across the client portfolio..
Monitor hours consumption against retainer allocations on a regular cadence, surfacing discrepancies, overruns, or underutilisation early and escalating as appropriate.
Proactively identify and flag delivery risks — timeline slippage, team bottlenecks, scope creep, dependency blockers — before they rise, and coordinate resolution/mitigation plan with squad leads and tech leads.
Manage squad-level delivery processes: maintain backlogs, track sprint progress, coordinate ceremonies (planning, retrospectives, demos), and ensure delivery cadences are followed consistently.
Partner with the London-based Senior PM to ensure seamless handoff and alignment bet...