APPLY is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to PT (Pacific Timezone) or ET (Eastern Timezone). Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.

• Own capacity and resource allocation tracking across Managed Services squads, maintaining an accurate and up-to-date view of team availability, utilisation, and workload balance and forward-looking capacity forecasts to anticipate demand across the client portfolio.
• Monitor hours consumption against retainer allocations on a regular cadence, surfacing discrepancies, overruns, or underutilisation early and escalating as appropriate.
• Proactively identify and flag delivery risks — timeline slippage, team bottlenecks, scope creep, dependency blockers...