The Senior Manager, Professional Services (ProServe) Cloud Architects (PCAM) - NAMER leads all ProServe Cloud Architects (PCAs) and PCA Managers across North America. Reporting to the NAMER ProServe Leader, this role drives pre‑sales technical excellence, people leadership, and regional business performance aligned to ProServe's 3‑Year Plan (3YP).
This leader serves as a strategic advisor to customers, partners, and internal AWS stakeholders — engaging C-level executives, collaborating with ProServe Account Executives, Delivery Teams, AGS Sales, and Solution Architect Leadership to accelerate customers’ cloud journeys.
Key Responsibilities
Lead the NAMER PCA organization, including direct management of PCA Managers and oversight of all PCAs
Define and execute regional pre‑sales strategy aligned to ProServe 3YP
Partner with NAMER ProServe Area Leaders, AGS Sales, and Technical Sales leadership to ensure optimal coverage