Overview

Job Type: Contractor

Location: Remote

Role Description

We’re looking for senior Account Manager / Key Account Manager professionals who understand complex account planning, executive communication, and renewal strategy. You’ll challenge and evaluate advanced language models on account management topics to strengthen model reasoning and communication quality.

Qualifications

• 3+ years of experience in account management, key account management, customer success, strategic client management, enterprise relationship management, or a closely related commercial role.
• Significant hands-on experience managing high-value customer accounts, executive stakeholders, renewals, escalations, growth opportunities, and long-term relationship plans.
• Deep knowledge of strategic account planning, customer lifecycle management, stakeholder mapping, retention strate...