Country: Mexico

Location: LOC5001: Carrier - Plant A, Galeana 469 Ote, Santa Catarina, 66350 Mexico

• Provide superior customer service, accurate and timely first contact resolution to employees, managers, and HR professionals.
• Provide support to Human Resource Operations team and business units with admin transactions, data validation, auditing and corrections.
• Ensure data integrity through audits of the HR Information System.
• Update and analyze work process design and flow for policies and procedures.
• Provide policy interpretation recommendations.
• Serve as an employee and customer advocate.
• Conduct analysis and prepare ongoing HR reports to effectively administer policies and programs.
• Responsible for achieving internally-set quality standards, identified goals and metrics and overall targets are met and/or exceeded.

• Univers...