Take your automotive passion to Spinelli Group as a Communication Specialist for Internet Sales. In this full-time position, you'll provide exceptional customer service through digital channels.
You will manage customer inquiries and support the sales team by effectively responding to potential customers reaching out through Spinelli’s websites. With your knowledge of promotions and automobile features, you'll enhance customer communication and engagement while documenting interactions carefully. Your initiative will be crucial in suggesting improvements to our customer service strategies.
Key Responsibilities: • Respond promptly to customer inquiries via chat and email • Document and track all customer communications • Keep informed about current promotions and vehicle details • Engage in promotional events and training sessions • Propose and implement service improvements