Join our public sector team as a Specialized IT Consultant to support critical healthcare applications. This role emphasizes Tier 2 support and client engagement in a regulated environment.
We seek a skilled IT professional with a minimum of two years in healthcare. You'll handle incident management, troubleshoot application issues, and ensure compliance with privacy standards across HRIS and other healthcare systems. Strong cooperation with DBAs and network teams will be essential for success.
Key Responsibilities:
• Deliver Tier 2 support for HRIS and healthcare applications
• Manage incidents through ticketing systems
• Assist payroll, scheduling, and financial applications
• Collaborate with system administrators and security teams
• Perform root cause analysis for service improvements
Requirements:
• 2+ years healthcare industry experience
• Familiarity with health information privacy legislation
• Proficient in Microsoft Great Plains and Footprint...