Elevate partner interactions as a Specialist in Partner Portal Support for a 12-month term. Focus on onboarding, inquiries, and demo orders to improve partner satisfaction.
In this role, you will act as the first contact for partners navigating the new portal. Your duties involve onboarding, managing inquiries, and facilitating trial and demo orders. Familiarity with service platforms like ServiceNow and Salesforce can significantly enhance your impact.
Key Responsibilities:
• Oversee onboarding and profile setup for partners
• Respond to inquiries regarding portal access
• Facilitate Trial and Demo order requests and processing
• Coordinate with teams to track order fulfillment
• Ensure prompt response to partner inquiry inbox
Requirements:
• Post-secondary degree in relevant fields
• Excellent communication and problem-solving abilities
• Strong attention to detail in managing tasks
• Adaptable to a changing, fast-paced work setting
• Preferably...