Your ResponsibilitiesLead the Spare Parts teamResponsibility for the support of the Service Department and Service EngineersSupporting the Sales Department regarding Spare PartsResponsibility for the Spare Part stock and dispatch areaCorrespondence with Headquarters Spare Parts ManagersTechnical clarification regarding Spare Parts and/or recommended Spare Parts lists and offersForwarding of service informationPreparation of quotations and Spare Parts proposalsPro‐active offering of modification kits and exchange programsFollow‐up quotations and evaluation of reasons for not received ordersBooking and invoicing of spare partsForwarding shipping documents to customersMonitoring debtors accounts and active collection of outstanding invoices together with the accounting departmentArranging and dispatching quality certificatesProcessing of complaints regarding Spare Parts ordersCoordination of repairsTurnover statisticsPreparation of proposals for stock keepingPerform periodic inventorie...