Execute the quote-to-cash process for Sidel spare parts sales by preparing quotes, managing orders and other spare parts flow-related activities and work towards customer satisfaction
**Your Mission**:
Execute the quote-to-cash process for Sidel spare parts sales by preparing quotes, managing orders and other spare parts flow-related activities and work towards customer satisfaction
- Manage customer requests for spare parts
- Prepare in the ERP and send out customer offers for spare parts or deal with offer requests from webservices
- Manage customer inquiries on spare parts pricing, availability and order processing
- Follow-up on selected customer offers for spare parts to maximize sales
- Place customer orders for spare parts in ERP and send order confirmations or
- deal with orders placed through webservices
- Follow-up customer orders for delivery on-time and in-full and all time proactive backlog management
- Manage customer payments te...