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Spanish-Speaking Customer Experts for Imperial Brands - Work In Greece

Hospitality Full Benefits Career Growth
Company

Mercier Consultancy Group

Location

Athens, Greece

Posted

June 18, 2026

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About This Opportunity

Mercier Consultancy MD is seeking motivated Spanish-Speaking Customer Experts to join our team supporting Imperial Brands in Greece. This position involves delivering outstanding customer service and support to Spanish-speaking clients, helping them with inquiries related to Imperial Brands' products and services.


Key Responsibilities

  • Provide professional and friendly customer support to Spanish-speaking customers via phone, email, and chat.
  • Resolve product-related inquiries, order issues, and provide detailed information about Imperial Brands' offerings.
  • Maintain accurate records of customer interactions and transactions in the CRM system.
  • Collaborate with internal teams to address and resolve complex customer concerns.
  • Stay updated on Imperial Brands products, promotions, and policies to provide accurate information.
  • Contribute to improving customer service processes and overall customer satisfaction.
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