Become the Complex Spa Manager at Equinox in Toronto, where your creativity and leadership can shine. Manage multiple spa locations while enhancing client satisfaction and operational excellence.
As a key player in a vibrant wellness team, you will ensure that a superior standard of service is provided consistently. Oversee staff to achieve goals in service revenue, retail sales, and event planning, all while nurturing your team’s growth and collaboration with health experts and therapists.
Key Responsibilities:
• Staff hiring and training coordination
• Efficient scheduling for desk operations
• Coaching and mentoring spa staff
• Drive revenue and total customer experience
• Plan and execute spa events
Requirements:
• Previous customer service experience essential
• Management experience preferred in hotel spas
• Minimum of 1-2 years in spa settings
• Relevant licensure in Massage Therapy or Esthetics a plus
• Passionate about wellness and custom...