Elevate wellness and luxury at Fairmont Spa in Banff Springs as its new Spa Director. Oversee a 42,000-square-foot oasis that offers premier pampering and an exceptional guest experience.
As Spa Director, you will lead the Fairmont Spa operations while implementing strategic goals to ensure top-tier guest satisfaction and employee engagement. Your expertise in management, hospitality, and team relations will help maintain the spa's status as a leading destination. Key responsibilities include financial management, operational excellence, and fostering a safe environment for both staff and guests.
Key Responsibilities:
• Direct overall spa operations with luxury service standards
• Establish departmental goals aligning with brand experience
• Manage, train, and motivate spa personnel
• Identify new business opportunities and marketing strategies
• Ensure maximum guest satisfaction in all spa services
Requirements:
• 5+ years in resort spa management
• Bache...