Elevate customer engagement and risk management as the Manager of Solutions Operations at Mastercard’s Agentic AI Services. In this strategic role, lead AI-driven governance and enhance the digital payment experience.
As the Manager for Solutions Operations within the Agent Suite program, you will foster program governance to support Mastercard's AI Consulting growth. Your expertise will guide compliance and innovation frameworks while collaborating across technology and business teams. Help streamline operations through automation, enhance cybersecurity, and manage risk effectively.
Key Responsibilities:
• Develop governance frameworks for scalability and compliance
• Collaborate with cross-functional teams and external vendors
• Identify automation opportunities to streamline processes
• Design and implement technical workflows and governance standards
• Maintain operational KPIs and dashboard reporting for leadership
Requirements:
• Experience in technical...