Elevate customer experiences as a Solutions Consultant with ExaCares, specializing in client onboarding and technical support. Leverage your training skills and B2B SaaS expertise to enhance user engagement.

ExaCares is seeking a Solutions Consultant focusing on onboarding and training. This role requires a minimum of one year of experience in consulting, especially in a B2B SaaS context. You will create effective training materials, coordinate multiple departments, and refine processes by documenting user feedback.

Key Responsibilities: • Lead onboarding training sessions and create curricula • Develop and update SOPs, FAQs, and help articles • Refine processes continuously based on user input • Support platform configuration and manage timelines • Provide technical support during onboarding phases

Requirements: • Over one year in client-facing consulting environments • Degree in Business, Engineering, or related field • Strong facilitation and communication...