Conducts support, maintenance, prototyping and configuration of a complex Oracle Siebel Solution
Hands‑on solution design, configuration and troubleshooting of issues of a complex multi‑tenant (multi‑org enabled) Siebel implementation and its integration with subsidiary systems like Oracle Service Cloud and GIS (ArcGIS) in Development, Test, Pre‑production and Production environments
Development and configuration of integration of Siebel with other Ministry Program applications using web services, RestAPI or other mechanisms
Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
Documenting processes and technical designs and updating build books
Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completeness and accuracy
Engaging with LRC and Ministry Program staff to develop techniques to expedi...