Conducts support, maintenance, prototyping, and configuration of a complex Oracle Siebel Solution
Hands-on configuration and troubleshooting of issues of Siebel implementation and its integration with subsidiary systems such as PEP, ONE-KEY, ERDMS, Oracle Service Cloud, GIS (ArcGIS) in Development and Production environments
Development and configuration of integration of Siebel with other ministry applications using web services or other mechanisms
Conduct root cause analysis to troubleshoot and resolve defects/incidents resolve issues
Documenting processes and technical designs and updating build books
Provide accurate estimates for proposed features/enhancements and review the estimates from other team members for completen...