Software Delivery Analyst in Sun Life's Employee Experience Technology (EET) organization, responsible for driving AI‑powered and automation‑first software delivery on a global scale.
Core Competencies
Communication & Stakeholder Management – Strong written and verbal communication bridging technical and business stakeholders.
Customer‑Focused Mindset – Strong service orientation and expectation management.
Project & Process Management – Experience delivering medium‑to‑large‑scale technology initiatives, prioritizing workload and managing multiple concurrent projects with complex dependencies.
Technical & AI/Automation Expertise – Technical background, experience with AI‑assisted tools, ability to evaluate and recommend AI/automation solutions, translate business process requirements into viable use cases, understand ML concepts.