Join Sodexo as the Director of Client Relationships in Etobicoke, ON, overseeing client success through innovative retention strategies and leadership. This hybrid role focuses on enhancing client engagement and revenue.
In this pivotal position, you will lead the Clients for Life process, ensuring a proactive approach to client management through comprehensive strategies that include data analysis and cross-selling efforts. Your ability to influence stakeholders and implement best practices will be essential in maintaining long-term partnerships and increasing client satisfaction levels across existing service lines. Collaboration with senior leadership will further amplify your impact within the organization.
Key Responsibilities:
• Lead initiatives to identify client risks and opportunities
• Share insights to inform long-term retention strategies
• Drive revenue through targeted cross-selling efforts
• Ensure compliance with client engagement documentation
• Su...