Position Highlights

Reference Number: 4855

Employment Type: Temporary Full Time

Hours of Work: 7.5 hours per day - 5 day week (M-F)

Work Arrangement: Hybrid 8

Salary Range: $34.23 - $36.84 Hourly

The Communications team is hiring a temporary full-time Social Media Specialist to join their team at ICBC’s head office in North Vancouver.

As the Social Media Specialist, you are the go‑to monitor of ICBC’s corporate social media accounts. You will provide the first response for customer enquiries and complaints related to all aspects of the corporate business. Your goal is to deliver exceptional customer service and develop responses suitable for online audiences and the social media environment.

Day‑to‑day responsibilities will include:

• Monitoring and reviewing social media posts and providing end‑to‑end problem resolution in response to customer enquiries and complaints
• The ability to handle confidential ...