Social Media Manager – Community & Culture

Tijuana, Mexico | Full-time | On-site / Hybrid

We are looking for a Social Media Manager to lead our community and culture storytelling across social platforms. This role focuses on showcasing the real day-to-day experience of our teams to strengthen our employer brand and attract talent.

Scope note: This role is focused on culture, community, and employer brand — it is distinct from our LinkedIn lead-generation activity, which sits with a separate function and is out of scope for this position.

What You'll Do

Content & Storytelling (External — ~70%)

• Own the content ideas and creative direction for Redial's public social channels: Facebook, Instagram, TikTok, and WhatsApp.
• Plan and maintain content that aligns with the company Editorial Calendar, ensuring a consistent flow of culture-forward storytelling.
• Capture the daily life of our agents and teams — culture...