Join as a skilled Deskside Support Analyst, delivering premier technical support in an enterprise financial environment. Your role will involve intricate troubleshooting and hands-on support for end-user technologies.
You will engage in a variety of responsibilities, including device staging, warranty coordination, and asset management, ensuring a precise and responsive support experience. Collaborating with centralized teams, your role will significantly impact users by ensuring timely technical resolutions. Highlight your ability to deliver white-glove support while navigating regulatory requirements effectively.
Key Responsibilities:
• Perform troubleshooting for Windows and application issues
• Manage user access for hardware and collaboration tools
• Conduct endpoint management and compliance activities
• Support hardware installations and diagnostics
• Oversee ticketing and documentation practices
Requirements:
• Technical Diploma or related degree pref...