Boost operational success as a knowledgeable Application Support Analyst. Ensure reliable business applications while engaging in a critical digital transformation initiative within a fixed-term role.
This 18-month position focuses on improving workflows and enhancing data reporting for core systems. You'll manage the day-to-day health of applications, troubleshoot issues, and lead efforts to document and optimize support processes. Collaborate with cross-functional teams to ensure software aligns with business goals, all while maintaining data accuracy and integrity.
Key Responsibilities: • Manage daily user support for business applications • Fix complex application issues through technical expertise • Identify root causes and implement sustainable solutions • Collaborate with IT on main system reliability • Document and streamline support processes for efficiency