Solid background in C# and .NET Framework 3.5 and above, .NET Core Strong knowledge of AWS microservices and cloud services Experience with cloud data and integration services, AppSync, DocumentDB Ability to perform end‑to‑end troubleshooting across frontend, backend, infrastructure Experience monitoring application health and performance in distributed systems Ability to perform proactive maintenance and prevent incidents Ability to work in 24x7 production support environments Propose improvements and minor enhancements to stabilize applications Contribute to continuous improvement of support processes and system reliability Required Languages Advanced English 80-95%% Provide 24x7 production support for business‑critical applications Resolve incidents and perform root cause analysis across frontend, backend, infrastructure Handle service requests and application configuration support Monitor application performance and health in distributed systems Validate deployments and ensure post...